The Best In Ham Radio
If you recently received an e-mail regarding an old order, please ignore it. It was "pilot error" on our part, and we apologize.
You will not be charged and we will not duplicate the order.
Here's more information on what happened:
On Saturday, 12/30/17, we began updating our Web Site shopping cart to a better system called Shopify. Part of the process involves moving old order data to the new system. Due to an error on our part, old orders were treated as new ones. The system then sent out e-mails confirming the supposedly new orders. These will not be filled, and you will not be charged for them. No credit card or other sensitive information was compromised at any time. In fact, as far as I know, the security measures built into the systems of both our old and new carts do not allow us to see your payment info -- ever! If you have further questions or concerns, please feel free to e-mail me at email@example.com or call (203)-440-4973.
Note that the new Shopify cart is not operational yet. We still have plenty of setup and testing to do, hopefully without any more "excitement". I think you'll like some of the new features and enhancements. Make sure you're subscribed to our free Newsletter to get all of the latest developments.
Please accept my apologies for any inconvenience or confusion this may cause. I value your business, and even more so your trust. I hope you will continue to consider Quicksilver Radio for your needs.
Thanks and 73,
John Bee, N1GNV
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